Platinum Data Recovery

How do I start a data recovery case?

admin — Sat, 28 Jan 2012 02:58:16 +0000

Please fill out request a quote form by providing a basic information and details about the specifics of your case. Follow the instructions after that.

Feel free to contact us if you have any questions or concerns.

My hard drive crashed. Can my data be recovered?

admin — Sat, 28 Jan 2012 02:49:07 +0000

We actually have a 95% success rate and our engineers have over 15 years of experience in the field.

How long does data recovery take?

admin — Sat, 28 Jan 2012 02:48:00 +0000

It depends on the particular recovery service you select and severity of the damage done to your hard drive. Depending on how fast you need your data recovered, we have 6 different types of recovery services, estimated from eight hours to seven business days.

How much do you charge for data recovery?

admin — Sat, 28 Jan 2012 02:47:20 +0000

In order to provide you with an accurate quote our engineers must first examine and diagnose your hard drive, see what we are dealing with and then we will be able to give you a firm price quote.

Platinum Data Recovery offers absolutely FREE diagnostics and FREE evaluation if you select the Economical Data Recovery service plan*.

*Economical Data Recovery – A FREE diagnostic provided within two business days after your media device arrives at our office and actual data recovery within an estimated seven business days.

Do you charge by the size of my hard drive or how much I want to recover?

admin — Sat, 28 Jan 2012 02:46:41 +0000

No, we charge by the severity of the damage done to your hard drive, the cost of donor parts, and the amount of labor required to amend this damage.

Is the confidentiality of data maintained during the recovery process?

admin — Sat, 28 Jan 2012 02:46:13 +0000

Yes, 100% Confidentiality and Non-Disclosure is guaranteed.

Do you recover Mac and Linux hard drives as well?

admin — Sat, 28 Jan 2012 02:45:17 +0000

Yes, for no additional fee.

How does your shipping process work?

admin — Sat, 28 Jan 2012 02:44:53 +0000

All clients who gave a “go ahead” to recover the data gets a free shipping. If after the diagnostic results customer would not like to proceed with the data recovery and have the storage device packed&shipped back, there is a $20 flat rate fee. We ship everything through UPS Ground or USPS Priority mail. Expedited shipping is also available.

What will you do with the damaged drive if I don’t want it back?

admin — Sat, 28 Jan 2012 02:43:49 +0000

We will recycle your drive by removing the inside platters and destroying them physically.

Do you charge extra for transfer devices?

admin — Sat, 28 Jan 2012 02:42:47 +0000

Yes, unless you provide your own.